Your privacy is important to us. It is Pythia Biosciences’ policy to respect your privacy regarding any information we may collect from you across our website, www.pythiabio.com, and other sites we may own and operate.

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We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

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We always try to keep your information secure with organizational, technical and administrative measures. However, no data transmission or storage system is guaranteed to be 100% secure. If you believe that your interaction with the Software or Pythia Biosciences is no longer secure, please contact us immediately.

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Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have questions about how we handle user data and personal information, feel free to contact us.

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Research data

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Pythia Biosciences does not collect any of the research data that you import to, process, analyze, or export by our Software (for example the datasets and analysis results). To improve your experience, we only record anonymized usage data.

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Personal data 

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We only ask for personal information when we truly need it to provide a service to you, such as account registration to use our Software. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

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We don’t share any personally identifying information publicly or with third parties, except when required to by law.

Our website may link to external sites that we do not operate. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

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For your security, if you contact support, please do not provide sensitive information (for example a credit card number) or send any personally identifying data (for example patient records). We will never ask for such information and will not accept any responsibility or liability for damages arising from the misuse or loss of data or information submitted to us directly through the site or by email.

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SSL Protection

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Pythia Biosciences protects your information with Secure Sockets Layer (SSL) technology, to keep it from being stolen or exploited by a third party when you enter it. We highly recommend double-checking your security before uploading or submitting your data, by checking the URL and the annotation next to it. You are accessing a secure server if the URL contains “https”, and there is a closed lock (or an unbroken key) icon to the left of it.

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Opt-out

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Pythia Biosciences will notify you about any updates of the Software, terms, and its policy through the email address that you provided us during the registration. You can change the email address or unsubscribe from this mailing list at any time. In such cases, please send an email to support@pythiabio.com.

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You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

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